Maid Brigade

Franchise Data
Industry: Cleaning Services
Established: 1979
Franchised: 1979
Total Franchises: 376
Cash Required: $80,000
Investment Required: $100,000 - $250,000
NetWorth Required: $100,000

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Maid Brigade, a Sparkling Business Opportunity

Maid Brigade has been providing professional home cleaning with a focus on Customers for Life since 1979. This unique program increases the life of a customer through superior, guaranteed service and ongoing communications designed to build value and customer loyalty. Our home office is located in Atlanta, GA. We have 376 locations in 36 states, Canada & Ireland. The demand for residential cleaning continues to rise and our potential customer base continues to expand.

Today's customer includes dual income busy families, empty nesters, retirees, and young professionals. We are a Monday through Friday business - no nights or weekends. Established Maid Brigade franchisees averaged $582,043 in gross sales for 2004. Our largest franchisee grossed over $5 million! Not only do we continue to add more million dollar franchises each year, but these operators continue to grow their million dollar plus businesses year after year. 31% of our established franchisees averaged $1.3 million in gross sales in 2004!

Function of the Owner: Our owners manage and develop their business - they do not clean homes. To further the effectiveness of each operation, our National Sales Center answers franchisees calls before, during, and after hours. Unlike call centers, our sales center actually schedules initial cleanings and regular service for the franchisee. This allows the owner to focus on team building and customer retention.

Prospects Backgrounds: Our franchisees come from a variety of backgrounds which include management, military, education, technology, etc... Our most successful are responsive, driven, and have a positive attitude. They are comfortable with the customer as well as the employees in our business. And most importantly, while independent, they believe in following systems.

Description of territory: Our 3 different offerings are customized for the investment & skill levels of potential franchisees. Exclusive territories range from 20K (Large Market) to 60K (Major Market) to 150K (Regional Market) qualified households. A qualified household is one with an income greater than $75K. Large Market 20,000 Qualified Households Major Market 60,000 Qualified Households Regional Market 150,000 Qualified Households Initial Franchise Fee $19,500 $50,000 $80,000 Office Set-Up $9-16,000 $9-16,000 $9-16,000 Marketing Budget $27-36,000 $36-54,000 $54-60,000 Miscellaneous $6-9,000 $15-22,000 $27-34,000 Total Initial Investment $61,500-80,500 $110-142,000 $170-190,000.

Number, type of Employees: Maid Brigade franchisees develop exclusive territories with 2 person cleaning teams. The average operation has 6 teams. A million dollar operation usually operates with 10 -12 teams and 2 middle managers. Cleaners are primarily Hispanic. Maid Brigade emphasizes training and high wages as key components for employee retention. Higher customer pricing and thoroughly trained staff results in higher wages. This in turn relates to greater employee and customer retention.

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